Lesson 04 - Job Design
Our topic today is job design. Job design has changed dramatically over the years and the majority of manufacturing jobs now combine human labor and machines. While a few positions such as assembly or heavy labor may not involve equipment, it's difficult to think of work that doesn't involve mechanical aids or tools. We'll discuss how job design is made up of job content and work methods and how jobs relate to each other. You'll find out how machines relate to human beings, and also how an operation chart helps define the steps a worker takes to complete a job. Then, we'll finish up with a discussion about work teams and a matrix organization, and see how job enlargement and job enrichment increase employee satisfaction.